Last Updated: 12/5/2025

Belle Fleur is dedicated to delivering fresh flowers quickly and safely. Please review our shipping and delivery guidelines below.

1. Delivery Areas

We currently deliver:

• Locally within [your city/region]

• National delivery (if applicable)

International delivery is not available unless specified.

2. Delivery Timeframes

• Same-Day Delivery: Available for orders placed before [cut-off time].

• Next-Day Delivery: Orders placed after the cut-off time.

• Custom/Event Orders: Delivery time will be arranged individually.

Delivery times may vary on holidays, weekends, and peak seasons (Valentine’s Day, Mother’s Day, etc.).

3. Shipping Charges

Shipping fees depend on:

• Delivery location

• Delivery speed

• Order size or weight

Delivery costs will be displayed at checkout.

4. Delivery Conditions

• The recipient must be available to receive the flowers.

• If no one is available, we may:

  • Leave the order in a safe spot

  • Attempt redelivery

  • Contact the recipient or sender

Extra charges may apply for redelivery.

5. Damaged or Missing Orders

If your order arrives damaged, incomplete, or incorrect:

• Contact us within 24 hours of delivery

• Provide photos of the damaged items

We will issue a replacement or refund as appropriate.